Phyllis Austin


Office Manager

Phyllis joined Maxfield Research in 2002. Her background includes accounting, sales and administration.Phyllis is responsible for managing an office of seven employees. She manages all aspects of accounting: accounts receivable, accounts payable and invoicing for Maxfield Research and its clients. In addition, Phyllis maintains the company’s website and proprietary database. Another of her responsibilities includes the development and distribution of marketing materials. Phyllis also is the purchasing manager for the office.

Prior to coming to Maxfield Phyllis was Project Administrator at Accenture in their telecommunications division. She was also part of the executive team at Norstan Communications and managed their corporate travel with an annual travel budget of more than $2 million. She negotiated national hotel rates for company travelers.


  • Accounting
  • Administration
  • Finance


  • Associate of Arts in Business Administration
  • St. Cloud State University
  • Bachelor of Science in Telecommunications Management
  • St. Mary’s University

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